Interim Program Director: Suzanne LaForte MD 

The Pediatric Complex Care clinic provides services for children and youth with medical complexity (CYMC) with developmental, feeding and nutritional, educational, equipment/supplies and care coordination needs.

UTMB Health's MyChart Video Visit page explains how patients can attend secure virtual appointments through the MyChart website or mobile app, including completing pre-check-in, testing audio/video equipment, and joining the visit. It also provides tips for a successful appointment, such as using a reliable internet connection, choosing a private location, minimizing distractions, and ensuring proper lighting.

Tips for a Successful Video Visit

• Use Wi-Fi or a high-speed internet connection to ensure quality video.
• If using a PC or laptop, ensure you have a video camera and microphone that are connected and tested.
• Remember you must log into MyChart to join your private and secure video appointment.
• Consider being in a private setting where you can talk freely.
• Avoid distractions during the visit (doorbells, phones, children, pets, etc.) and mute background noises like TVs and music.
• Try not  to sit with a window or bright light behind  you. For the best video quality, have a bright light source in front of you.

Your TeleHealth Appointment

Using Zoom

Setting Up Zoom before your visit:

• When you receive the meeting emails, please click on the link for the first meeting in your email.
• Go through the instructions your phone or device gives to download the Zoom app. You can watch a video of this here: https://www.youtube.com/watch?v=GEQLjLYhuJQ
• Try out the Zoom meeting before your appointment by clicking on the link below to join a test meeting here: https://zoom.us/test
• At your child’s appointment time, join the first Zoom meeting from either the email link or in the phone app. Your first meeting will be with your child’s physician or nurse practitioner.
• Finally, you will receive a phone call from our Complex Care offices to schedule your next appointment.
• Check your child’s MyChart account for the AVS, and your standard mail for additional handouts.

Our Service Mission is:

• To partner with primary care providers to deliver the highest standard of diagnostic and treatment options for CYMC while keeping these children in their local community. Please note – we will not replace your child’s primary care provider
• To facilitate continuity of care across inpatient, outpatient, and community settings for CYMC
• To reduce complications of chronic medical conditions using all available resources and
• To educate and advocate for families and caregivers of CYMC

 
Our Team

We are a multi-disciplinary team specializing in the needs of CYMC, helping children and their families since 1992.

• Medical Evaluation Services
  • Sally Robinson, MD, FAAP, Pediatrician
  • Suzanne LaForte, MD, FAAP, Pediatrician

• Therapy Services – including Developmental, Feeding, and Equipment evaluations
• Physical Therapists
• Amy Osburn-Torres, PT
• Margarita Mallari-Brumlow, PT

• • Occupational Therapists
    • Pamela Christensen, OT
    • Sherrill Gonzalez, OT
  • Speech Therapists
    • Lori Jarrett-Arguello, SLP
    • Alejandra Avila-Fernandez, SLP
• Nutrition Services (Dietician)
  • Whitney Canfield, MS, RDN, LD, CSP
• Educational Support Coordinator
  • Jane Lozano, MEd
• Social Work
  • Tia Jaynes, LMSW - Pediatric Primary and Specialty Care Clinic, League City (Bay Colony)
  • Pam Massey, LMSW - Pediatric Primary and Specialty Care Clinic, Galveston Island East

• Nursing Staff
  • Theresa Hernandez, LVN
• Administrative Support
  • Amanda Honeywell-Gentry
  • Elizabeth Cano

Referral

You will need a referral from your primary or specialty care provider to schedule with our clinic.